Privacy Policy

Welcome to Taneelo. We value your trust and are committed to protecting your personal information. This policy outlines how we handle your data in accordance with the Protection of Personal Information Act (POPIA) and the Electronic Communications and Transactions Act (ECTA) of South Africa.

1. Information We Collect

To provide a seamless shopping experience for electronics and kitchen accessories, we collect:

• Identity Information: Full name and title.
• Contact Details: Email address, delivery address, and phone number.
• Transaction Data: Details about payments to and from you, though we do not store full credit card numbers (processed securely via our payment gateways).
• Technical Data: IP address, browser type, and time zone settings.

2. Why We Need Your Data

We use your information strictly for the following purposes:

• To process and deliver your orders.
• To manage our relationship with you (e.g., notifying you of order status).
• To improve our website performance and product offerings.
• To comply with South African legal and tax obligations (SARS).

3. Third-Party Sharing

We do not sell your personal information. We only share data with trusted third parties necessary for operation:

• Courier Services: To deliver your gadgets and home goods.
• Payment Gateways: To ensure secure, encrypted financial transactions.
• Professional Advisors: Our accountants and legal teams when required by law.

4. Your Rights (POPIA)

Under POPIA, you have the right to:

• Request access to the personal information we hold about you.
• Request the correction of inaccurate or out-of-date information.
• Object to the processing of your data for direct marketing.
• Request that your data be deleted, subject to legal retention requirements.

5. Security

We implement strict technical and organisational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. This includes SSL encryption and secure server hosting.

6. Contact Us